Most orders ship within 2 - 3 business days, though processing times may be longer during the holiday season. You will receive email notifications with status updates once your order ships.

Need to change your address? Please contact us immediately. We can update your shipping information if your order has not yet been packed.

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Local Pickup Available

If you're near DT Vancouver, we welcome you to pick up your order directly from us once it's complete! It's a great way to save on shipping and show your support for a local business. We are located in the Westend of DT Vancouver.

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Canada-Wide Shipping

We offer convenient Flat Rate Shipping within Canada, with Free Shipping available for qualifying orders. Once your order is fulfilled, you'll receive a shipping notification complete with tracking details. For smaller orders shipping with Canada Post tracking is not available.

We partner with reliable couriers like FedEx, UPS, and Purolator. 

Please Note: We cannot ship to P.O. Boxes.

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Final Sale on Custom Products

Due to the personalized nature of our custom-made products (custom magnets), all sales are final and we cannot accept returns or offer refunds unless reicieved damaged.

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Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us for a resolution. Please include:

• Your Order Number
• Photo(s) showing any damage to the product or shipping box